This document defines the legal terms, privacy framework, and general conditions of use for the professional solar panel cleaning and maintenance services provided under the SunOvaCore brand in Singapore.
This website (hereinafter "the Site") is managed and operated exclusively by the company that owns the SunOvaCore brand:
The hosting and infrastructure security of this website are provided within certified data centres compliant with international security standards and the Personal Data Protection Act (PDPA) of Singapore.
All content present on this Site, including but not limited to the exclusive SunOvaCore trademark, visual identity, logos, CSS stylesheets, informative texts, technical data structures, and assessment tools, is protected by Singapore copyright law and international intellectual property treaties.
Any reproduction, extraction, or partial or total distribution of these elements, without prior written authorization from our management, is strictly prohibited and subject to legal action.
The Site's purpose is the presentation and promotion of professional solar panel cleaning and performance optimisation services for residential and commercial systems across Singapore. Prices displayed on the website constitute indicative estimates only.
Each request undergoes a technical qualification via phone or through the submission of a firm and personalised quote before scheduling and deployment of our mobile units on-site.
In accordance with Singapore's Consumer Protection (Fair Trading) Act (CPFTA) and fair business practices, scheduled services may be cancelled by the customer with reasonable notice prior to the agreed intervention date.
For scheduled services, the customer may cancel their appointment without penalty by contacting us via email at hello@sunovacore.pro at least 48 hours before the planned intervention. No refunds are issued once the cleaning service has commenced on-site.
In the event of an unresolved dispute, consumers in Singapore may seek assistance from the Consumers Association of Singapore (CASE) or utilise the Singapore Mediation Centre for alternative dispute resolution:
In full compliance with Singapore's Personal Data Protection Act (PDPA), SunOvaCore commits to collecting only contact data (name, phone, email, postal code) strictly necessary to handle quotation requests and coordinate technical interventions. No customer database is sold, rented, or transmitted to third parties for marketing or commercial prospecting purposes.
Users have a permanent right to access, rectify, and delete their personal data, exercisable through a simple request sent to: hello@sunovacore.pro.
These legal terms, conditions of use, and all associated commercial transactions are governed exclusively by the Laws of the Republic of Singapore. In the event of an unresolved dispute through our amicable conciliation procedure, exclusive jurisdiction is granted to the competent courts of Singapore.